CRM Moderator for automatic Facebook comments moderation

To have the ability to use this merchandise, it’s essential to be conversant in this Midrub CMS version +. This merchandise requires Facebook’s Permissions(you could possibly learn extra here). Please look even on the set up information here.

CRM Moderator is an app for the Midrub CMS version +. It will possibly’t be put in in WordPress or used wherever else with out the
Midrub CMS version +

Demo Video:

Demo Web site:

The CRM Moderator app permits to reasonable mechanically the Facebook Pages comments. The purpose of this app is to delete the undesirable comments and the comments which incorporates delicate data. Comments might be deleted or hidden
mechanically based mostly on the Facebook Pages preferences. If the comments are hidden, the consumer and his workforce may undo disguise manually from the CRM Moderator app.

One of many key characteristic on this app is the choice to ship a non-public message earlier than disguise or delete a remark. The app deletes/hides the comments based mostly on the consumer’s circumstances and by circumstances is feasible to resolve which is able to ship a
non-public message.

This app might be used for SAAS scope and its customers may handle its options with their groups.

The CRM Moderator  app has a whole lot of options and under you could possibly see all of them, grouped by sections:


Circumstances are the principles for automatic comments moderation. Customers may create a listing with circumstances which might be used for particular person Facebook Pages to reasonable the acquired comments.

The circumstances have 4 parameters:

  • Key phrases ought to include the wished phrases which must be used within the Facebook’s comments to reasonable them. 
  • Accuracy is used to make use of the key phrases to establish the proper comments.
  • Personal Message permits to ship a non-public message earlier than the comments moderation.
  • Classes permits to group the circumstances for use for particular person Facebook Pages and to review the Facebook comments. 

The app makes use of all appropriate key phrases and identifies the situation with the very best accuracy. Then applies the situation’s guidelines.

The circumstances might be imported from a CSV file and exported in a CSV file.


Classes within the CRM Moderator  app  are used for three causes:

  • To group the circumstances.
  • To indicate to the Facebook Pages which circumstances must be used.
  • To know the customers pursuits. When the Facebook’s consumer remark is moderated mechanically, all used situation’s classes are assigned to the Facebook’s consumer. The assigned classes might be seen within the Moderator for Facebook
    -> Visitors web page -> any visitor and in Moderator for Facebook -> Overview web page the place are displayed even what number of instances have been assigned classes in a time interval.


Within the Overview web page the workforce’s proprietor may see the app’s exercise. Different workforce’s members can’t entry this web page. 

The knowledge might be filtered by a time interval and by Crew Teams. 

The Overview web page incorporates 3 widgets:

  • Visitors – exhibits what number of visitors have been achieved by day.
  • Complete – exhibits whole variety of moderated comments, saved comments and achieved visitors.
  • Classes – exhibits the variety of instances when a class was assigned. This widget shows all classes ordered by assigned instances in descending order.


This app is created to offer skilled companies. Because of this, all actions finished by the workforce’s members are registered and the workforce’s proprietor may see what are doing his brokers.


Within the Visitors web page are all Facebook’s customers which have created undesirable comments. Within the visitor’s web page is feasible to see the assigned classes, fundamental data like title and all visitor’s comments.

The visitors might be exported in a CSV file the place would be the visitor’s title and assigned classes.


The CRM Moderator supplies a whole lot of permissions to regulate the workforce’s members actions within the app.


The workforce’s proprietor may get notifications about new moderated comments and about errors. The notifications are a popup displayed on all pages till the consumer will shut it or will entry the remark’s web page.

Plan’s Limits

The administrator may resolve what number of comments shall be moderated by plan. Furthermore, the administrator may resolve what number of Facebook Pages might be linked within the app.

Plan’s Utilization

In actual time the workforce’s proprietor may see what number of comments have been moderated within the present month and what number of Facebook Pages have been linked. This knowledge is displayed within the CRM Settings app -> Plan Utilization web page.


This app makes use of the Midrub CMS cache and for motive it masses quicker. 


When the classes, teams or Facebook Pages are deleted, the hooks are deleting all information of the deleted data. When a consumer deletes its account, the hooks are deleting all knowledge and even unsubscribing from our bot all Facebook

Fast Information

The apps within the CRM assortment are very large and complicated. Because of this, the Fast Information permits to information the consumer in any enabled app. You might see easy methods to allow the Fast Information for this app right here 


This app helps automatic updates. You might replace it with a number of clicks.





Model 0.0.5
  • Added assist for PHP 8.0+.
Model 0.0.4
  • Bug repair for plan’s utilization.
Model 0.0.3
  • Bug repair for plans limits.
Model 0.0.2
  • Small enhancements in CSS.
Model 0.0.1
  • Auto comments moderation characteristic for Facebook.

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