Idea Feedback Management System – Customer Feedback & Feature Requests for your Products / Services

Idea is a Feedback Management System based mostly on React Framework & CodeIgniter 4, making Customer Feedback Management simple as 1-2-3.

Its objective is to supply you insights about what prospects REALLY need, making choice-making course of simple.
It may be used from product house owners, site owners, Envato authors or offline suggestions seekers, with a view to present worthwhile insights from prospects or service/product customers.

It permits a number of Products/Services (boards), so you possibly can massively generate suggestions about a number of merchandise/web sites/companies – handle, prioritise, and observe suggestions!

Merely ask your customers to assessment, submit function requests, vote function requests, as per their likings and find yourself in worthwhile experiences that may enable you flip nice concepts into actuality.

Attempt its DEMO (frontend / backend) – Resets each hour:

Frontend demo (entrance-consumer expertise):

Backend demo (admin space):
Username: themesic
Password: ideascript

Through the use of Idea, you possibly can Take heed to your prospects/supporters within the extra helpful means and assist them obtain greatness with the usage of your product/service/web site, with out paying month-to-month fee charges at SaaS companies!

Gathering suggestions is vital for the maturation of your product/service. Keep forward of the competitors by listening to what your customers really need.

  • Do you know that 98% of the product/companies house owners keep their merchandise’ suggestions in a messy means and a number of locations?
  • Do you know which you can save as much as 12hrs per week, having your suggestions gathered, prepared for analysis?
  • Do you know that product/companies house owners who hear their prospects suggestions, often develop their companies quicker?
  • Do you know that finish-customers of your product/service are one of the best individuals to submit concepts about them?
  • Do you know that Idea is the one selfhosted script on the market with zero month-to-month prices?
  • Feedback Management is the epicenter of success!

    Construct higher merchandise/companies/web sites with buyer suggestions. Idea helps groups acquire and prioritize buyer suggestions in a single place, based mostly on votes and concepts submitted.

    It offers Superior, exportable experiences, so you possibly can take corrective measures or present new options for higher buyer expertise. Improve your buyer loyalty and enhance your general enterprise.

  • Idea FMS makes simple to gather suggestions you’re already receiving by way of emails/chats or different sources.
  • Idea FMS mechanically organises all of the suggestions you’re receiving and experiences it to the respective individuals.
  • Idea FMS permits roadmap updates after a workers member approves a suggestion and creates experiences to simply discover what’s essential/deliberate/accomplished.
  • Idea FMS permits you to mass replace all concerned suggestions customers, as soon as a function is out or adjustments state.
  • It merely offers a higher, gathered suggestions administration, with out affecting your present workflow.

    Cease spending time on surveys, testing and relaxation actions!

    You dont have to guess what your prospects need with time-consuming evaluation, additional finances and efforts.

    Idea will enable you in enhancing merchandise/companies, measuring buyer satisfaction ranges, maintain prospects glad and have them really feel extra valued after the suggestions course of.

    Documentation & Consumer Information

    It takes solely a couple of seconds to be put in and activated. Documentation could be discovered on-line, and it accommodates every thing you want, from Set up course of to Each signle options clarification!

    Technical Particulars of Feedback Management Script

    Frontend Options:

  • React Framework
  • reCAPTCHA Spam safety by Google
  • Submit of nameless function requests
  • Elective Registration for receiving updates
  • Feature Recommendations’ Upvotes
  • Feature Recommendations’ Feedback (dialogue)
  • A number of Products/Services
  • Roadmaps
  • 100% Translate prepared
  • Backend Options:

  • A number of Directors
  • A number of Workers (with restricted admin actions – solely to average customers suggestions)
  • reCAPTCHA Spam safety by Google
  • Dynamic Roadmap Classes
  • Filters and moderation process
  • Reporting
  • 100% Translate prepared admin space
  • Idea FMS comes as a standalone script and its set up accommodates an computerized installer.
    The offered documentation will enable you configure each admin space setting aswell.


  • PHP model needs to be at the least 7.3+ (8x variations are supported)
  • MySQL (5.1+) or associated database (ie PostgreSQL, SQLite3, MSSQL)
  • MySQLi needs to be enabled/supported
  • GD needs to be enabled/supported
  • cURL needs to be enabled/supported
  • mbstring needs to be enabled/supported
  • intl needs to be enabled/supported
  • json needs to be enabled/supported
  • mysqlnd needs to be enabled/supported
  • xml needs to be enabled/supported
  • date.timezone needs to be set to the native one
  • zlib.output_compression needs to be disabled
  • Apache webserver (you will want to supply the mandatory rewrite guidelines for nginx)
  • React and CodeIgniter’s 4 necessities
  • You should have write permissions at script’s folder
  • You should have database and database consumer creation permissions
  • Whereas this checklist is supported in 99.99% of the internet hosting suppliers on the market, we strongly counsel that you simply guarantee the supply of them prior buying the merchandise, by contacting your internet hosting supplier.

    Bought questions?

    If in case you have any questions, be happy to boost a assist ticket at our support area.
    Guys from assist division will get again to you as quickly as doable with a reply.

    Model 1.0

    -Preliminary launch

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